If a plumbing emergency arises, such as a water leak or severely blocked drain, then time is of the essence for your plumber or drains specialist to fix it. Technically speaking, the more time you can help save prior to the plumber turning up, the quicker they will do their job. This could potentially lead to you being charged for less labour, depending on your plumbing company’s pricing structure.
Doing anything to speed things up will only aid the situation – so get prepared for your plumber by reading the following 3 tips.
Find your stopcock valve.
The stopcock is a valve that controls the supply of water to your property. This will generally be located below your kitchen sink and will look like an outdoor tap. If you turn the valve clockwise, it’ll shut and the water to your property will stop. Turning the valve anti-clockwise will reopen it. You’ll be able to hear this happen as you turn the valve’s handle.
For a lot of emergency plumbing work the plumber will need to turn the water supply off. Having knowledge of where your stopcock is located will speed up this process.
Locate your boiler, heating controls and/or hot water tank.
If you are getting some heating work done, then having knowledge of where all your heating appliances are located will save a minute or two. Boilers will generally be located in kitchens, toilets, bathrooms (sometimes in sealed cupboards) or airing cupboards. Hot water tanks will be located either in cupboards, airing cupboards or lofts and heating controls can be found all around the house.
Locate the manhole to your property.
If your drains start to block, then the drains specialist will need to locate the manhole to troubleshoot and fix the problem. You can speed this up by locating what manhole is yours. You can normally locate the manhole to your property as it’ll be a square manhole cover either on the front or the back of the property. However, if you lift up the manhole cover and get someone to flush the toilet (prior to any blockages) then seeing the water pass through will indicate it’s your sewer pipe.